ISO 15189 - MODULE 3. Process Management - Outcomes - Technical Requirements

Process Management - Outcomes - Technical Requirements


MODULE 3.Process Management - Outcomes – Technical Requirements

Course Objectives

Clinical laboratory processes and process management are discussed. Examples of all relevant documents and records for this will be highlighted including the importance of process flow charts.

The focus in Module 3 is on developing the process tools needed to properly manage laboratory processes and create expected outcomes.

Module 3 is divided into the following Parts:

Part 1:Understanding of the requirements contained in 15189

Part 2:Process Flow tools for clinical laboratories.

Your Instructor

Dr.  Thuppil Venkatesh
Dr. Thuppil Venkatesh

Dr Thuppil Venkatesh, Ph.D, FACBI, FABMS.

CEO & Director, Foundation for Quality India

Dr Thuppil Venkatesh, more popularly known as the Lead Man of India, is Professor Emeritus at St John's Medical College in Bangalore. He is an adviser to the Association of Health Care Providers of India (AHPI), an adviser to the Consortium of Accredited Health Care Organizations (CAHO), and National Chairman of the Indian Society for Lead Awareness and Research (InSLAR). He also serves as President of the International Society for Chronic Hypoxia (ISCH) located in LaPaz Bolivia). In his spare time, he serves as National Director to National Referral Centre for Lead Projects in India (NRCLPI), the Chairman of the Accreditation body in Nepal (AERSSC), and a GDG member of World Health Organization (WHO) in developing treatment protocols for lead poisoning. He is a Visiting professor of Zubeita University Bolivia and Past-President of The Association of Clinical Biochemists of India (ACBI).

Within the accreditation and clinical laboratory community, Dr Thuppil has served NABL as a lead assessor for ISO 15189 (clinical labs) and ISO/IEC 17043 (proficiency testing providers/external quality assurance providers – PTP/EQA) for over 15 years and serves NABH in the capacity of Principal assessor for the past 8 years. He is an Accreditation committee member of Emirates International Accreditation committee (EIAC) and has taught medical students and provided guidance to MD and PhD candidates for over 40 years. Has served in both UNIDO and the EU. He currently serves as the Principal Trainer on ISO 15189 for the International Accreditation Service (IAS), an ILAC-Signatory Accreditation Body.

Dr Thuppil has published over 350 scientific papers and has contributed to the content of many text books related to medicine and clinical practice.

Dr Thuppil is the first Asian to receive International science Truth and Honor award in 2010. He is a recipient of Arya Bhatta and Lifetime Achievement Awards.

Course Curriculum

  ISO 15189 - MODULE 3. Process Management - Outcomes - Technical Requirements
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