17025 QMS Short Webinar 12 - The Wheel of Fortune of Non-Conformities

The Wheel of Fortune of Non-Conformities


Webinar 12 - The Wheel of Fortune of Non-Conformities

This hour-long webinar will explain the main categories of findings during a certification audit or accreditation assessment. It will be explained how to close and follow-up any identified Non-Conformities. Typical examples of most common findings from testing and Calibration laboratories will be presented.

Presented by an international accreditation body assessor and member of numerous technical committees with over 20 years of experience as Certification and Accreditation expert and conformity assessment trainer.


  • What are Non-Conformities (N/Cs)
  • How to handle N/Cs
  • Categorizing N/Cs
  • Consequences of N/Cs
  • Closing N/Cs
  • Corrections vs Corrective Actions
  • Typical N/Cs in Management Systems
  • Achieving Improvement trough N/Cs

Your Instructor

Helga Alexander
Helga Alexander

Helga is the Calibration Program Manager for IAS. Her experience includes 13 years at the Keithley Instrument Calibration Lab, leading to her management of their primary standards lab. She first became involved in accreditation in 2008 and became a calibration laboratory assessor in 2013.

Prior to assuming responsibility for the IAS Calibration Laboratory Accreditation Program, she spend four years with Southern Research Institute as their Quality Manager.

Today, Helga represents IAS at NCSLI and is the Convenor of the APAC Calibration Sub Committee of the APAC Technical Committee

Course Curriculum

  17025 QMS Short Webinar 12 – The Wheel of Fortune of Non-Conformities
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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