ELAP Webinar 11 - Effective Internal Audits and Management Reviews

Effective Internal Audits and Management Reviews

Effective Internal Audits and Management Reviews


Internal audits and management reviews are two of the most effective ways to improve laboratory quality. This webinar will describe the requirements and responsibilities of laboratories to meet current regulations. We will offer suggestions and tools for a variety of laboratories to best meet these requirements. We will discuss proper documentation and related records to improve data quality and increase internal laboratory communication. This webinar will be useful to laboratory management, technical staff, supervisors, and QA managers.


  • Introduction
  • The theory behind internal audits and management reviews
  • Internal audit requirements and best practices
  • Integrating internal audit results with effective corrective actions
  • Benefits of internal audits
  • Management review requirements and best practices
  • How to encourage management involvement
  • Tools and options for effective management reviews
  • Document and record requirements

Your Instructor

Tony Francis, PhD
Tony Francis, PhD

Dr. Francis has extensive experience in chemistry and biology. He is currently a principal with SAW Environmental (2004 to present). He was owner/operator of a large environmental laboratory in Nevada prior to becoming a full-time consultant. He performs and manages third‐party laboratory audits for several states, QA/QC consulting to individual laboratories, and provides internal audits, data integrity training, and data validation to private and governmental laboratories. Dr. Francis is a contract assessor for IAS assessing laboratories to ISO/IEC 17025 and various TNI Standards. He is a fully qualified NELAC assessor in organic and inorganic chemistry, microbiology, cryptosporidium, radiochemistry, solids, aqueous, tissue, and air. He is an EPA-approved drinking water certification officer in all areas available.

Dr. Francis performs 30-40 audits per year. He received his PhD in chemistry from the U. of Utah, 2003

Course Curriculum

  ELAP Webinar 11 - Effective Internal Audits and Management Reviews
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
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What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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