ELAP Webinar 21 - Writing Effective Responses to an ELAP Assessment Report

Writing Effective Responses to an ELAP Assessment Report

How to Write an Effective Response to an ELAP Assessment Report


Laboratories must respond to assessment reports with an effective corrective action plan. The plan has to be accepted for the assessment process to conclude. This can be a daunting task for many labs. This webinar will discuss the requirements of a corrective action plan including root cause analysis, required training, document revisions, and objective evidence. This webinar will be helpful to quality systems, laboratory operations, and technical personnel.


  • Introduction
  • Overview of the assessment process
  • Review of the components of an assessment report
  • Assessment report instructions
  • Requirements of the corrective action plan response
  • Tools and tips to create an acceptable response

Your Instructor

Tony Francis, PhD
Tony Francis, PhD

Dr. Francis has extensive experience in chemistry and biology. He is currently a principal with SAW Environmental (2004 to present). He was owner/operator of a large environmental laboratory in Nevada prior to becoming a full-time consultant. He performs and manages third‐party laboratory audits for several states, QA/QC consulting to individual laboratories, and provides internal audits, data integrity training, and data validation to private and governmental laboratories. Dr. Francis is a contract assessor for IAS assessing laboratories to ISO/IEC 17025 and various TNI Standards. He is a fully qualified NELAC assessor in organic and inorganic chemistry, microbiology, cryptosporidium, radiochemistry, solids, aqueous, tissue, and air. He is an EPA-approved drinking water certification officer in all areas available.

Dr. Francis performs 30-40 audits per year. He received his PhD in chemistry from the U. of Utah, 2003

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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