ELAP Webinar 10 - Creating And Integrating The Laboratory Quality Manual

Creating and Integrating the Laboratory Quality Manual

Establishing and maintaining a quality manual is a requirement of the 2016 TNI Standard. However, effective laboratories invest the required resources to plan and implement a quality manual to improve quality and maximize operational efficiencies. What makes a practical and useful quality manual? What are the requirements? What should be included, or not included? What can or should be in a separate SOP? What are some ideas for my type of laboratory? These questions will be addressed in this webinar in addition to other ideas and tools for creating a quality manual that works for your laboratory.


  1. Introduction
  2. Definitions and terminology
  3. Requirements for quality manuals in the TNI Standard
  4. Writing a quality manual that reflects actual practice
  5. Ideas and tools for writing a quality manual

Your Instructor

Tony Francis, PhD
Tony Francis, PhD

Dr. Francis has extensive experience in chemistry and biology. He is currently a principal with SAW Environmental (2004 to present). He was owner/operator of a large environmental laboratory in Nevada prior to becoming a full-time consultant. He performs and manages third‐party laboratory audits for several states, QA/QC consulting to individual laboratories, and provides internal audits, data integrity training, and data validation to private and governmental laboratories. Dr. Francis is a contract assessor for IAS assessing laboratories to ISO/IEC 17025 and various TNI Standards. He is a fully qualified NELAC assessor in organic and inorganic chemistry, microbiology, cryptosporidium, radiochemistry, solids, aqueous, tissue, and air. He is an EPA-approved drinking water certification officer in all areas available.

Dr. Francis performs 30-40 audits per year. He received his PhD in chemistry from the U. of Utah, 2003

Course Curriculum

  Creating and Integrating the Laboratory Quality Manual
Available in days
days after you enroll

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
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What if I am unhappy with the course?
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