ISO 15189 – MEDICAL LABORATORIES-REQUIREMENTS FOR QUALITY AND COMPETENCE

MODULE 3. Process Management - Outcomes – Technical Requirements

Course Objectives

Clinical laboratory processes and process management are discussed. Examples of all relevant documents and records for this will be highlighted including the importance of process flow charts.

The focus in Module 3 is on developing the process tools needed to properly manage laboratory processes and create expected outcomes.

Module 3 is divided into the following Parts:

Part 1: Understanding of the requirements contained in 15189

Part 2: Process Flow tools for clinical laboratories.