Understanding ISO/IEC 17020
The Inspection Body Standard
Learn about the international inspection body competence standard from an internationally-recognised accreditor of inspection bodies. Examine its underlying principles and concepts. Understand its requirements.
This Online Training Course examines both the quality system and technical requirements within the standard, including Integrity/Impartiality, structure of the management system and the competence requirements for insectors. It contains easy-to-understand approaches to continual improvement and handling of customer feedback.
The course contains extensive reference to international interpretation and implementation guidance documents which are used by accredited laboratories.
Ned is the current Training Manager of International Accreditation Service Inc (IAS), a signatory to both the ILAC and IAF Conventions. Ned started in laboratory quality systems in 1992 and has been involved in accreditation since 1996, including 10 years as the Quality Manager of an ILAC signatory body.
Ned once served on the ISO/CASCO committees that wrote 17025 and revised it in 2005. He represented ILAC on ISO TC 176, the committee responsible for ISO 9000.
Ned recently retired from the roles of both Lead Evaluator for ILAC and APAC and the trainer for APAC. A world traveller in the service of the UN, Ned spent over 10 years deployed to developing nations to assist in the creation and implementation of conformant accreditation programs. Closer to home, he now mostly restricts his work to representing IAS needs in training and providing advice to IAS trainees on the development and implementation of lab, inspection body and product certification body management systems.
His hobby is flying his Mooney aircraft. His favourite topic is leadership.
PreviewIntroduction to ISO/IEC 17020 (13:28)
StartInspection Program Integrity (1:36)
StartInspection Body Organization (0:35)
StartInspection Body Infrastructure (1:28)
StartInspection Processes (0:20)
StartInspection Body Management System (0:23)